Nice cuts 500 jobs, citing AI productivity gains including in R&D
Nice CEO Scott Russell says the planned cut of about 500 jobs will also reach R&D, where teams use AI tools to boost productivity materially.
By GennnAi··1 min read
The cuts equal about 5% of roughly 10,000 employees, mainly in product development, go-to-market, customer support and services. Nice is also removing management layers and redirecting resources to its CXAI platform. Restructuring charges of $15 million to $20 million are expected, mostly in the fourth quarter. Third-quarter revenue rose 8%. In July, Russell had said there were no plans to reduce headcount.
Source: CTech (Calcalist), published on November 4, 2026.