Meta's Muse agent can now phone US businesses for paying users
Meta now lets paying US subscribers send its Muse agent to call businesses on their behalf for reservations and appointments.
Alexandr Wang, Meta's AI chief, announced it on 12 November. In an example shared by Matt Schlicht, the agent waited about 15 minutes on hold and came back with the answer, without explicitly saying it was an AI. Press reports note that many people hang up once they realise they are speaking to an AI. Meta has not said what it tells the people it calls.
Source: Technology.org, published on November 13, 2026.